Privacy Policy

Last updated: July 21, 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number when you create an account or place an order
  • Payment information processed securely through our payment partners
  • Communication data when you contact our support team
  • Device and browser information for security and analytics purposes

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order updates and important account notifications
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorised access
  • Comply with legal obligations

3. Data Protection

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit using TLS and stored securely on protected servers.

4. Third-Party Sharing

We do not sell your personal information. We may share data with trusted service providers who assist in operating our website and conducting business, provided they agree to keep this information confidential.

5. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at [email protected].

7. Contact Us

For questions about this Privacy Policy, contact us at:

  • Email: [email protected]
  • Phone: +233 59 188 4422
  • Address: Adweso-Koforidua Road, Eastern Region, Ghana